Has my order been shipped?
Standard UK delivery, will always be shipped within 3-5 days following the placement/confirmation of your order. We ask that you allow for 14 working days before contacting us to state your order hasn't arrived. International Shipping is currently delayed 4-6 weeks due to COVID-19.
Can I return my order?
If you have changed your mind, we are happy to refund you order, providing;
- You have contacted us with details of the reason for return 14 days from the date you receive the item.
- The item is returned in its original packaging with no damage.
Please see our full terms in our policies section*
I have an item on pre order, when will it arrive?
When you order an item on pre order, please note that it will not be sent until the items are in stock. If you have ordered other items, these will not be sent until the full order is fulfilled.
I forgot to add my discount code when checking out?
Unfortunately once an order has been processed we are unable to add the discount code.
Can I return or exchange sale or clearance items?
Unfortunately, all sale and clearance items are not eligible for exchange or refund.
Policies at Rockabilly Prints
Things You Need to Know
At Rockabilly Prints, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies to learn more, and reach out today with any questions.